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Privacy Policy

Our Commitment to Your Privacy

At Xelf, we deeply value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information. We recognize the importance of privacy in an increasingly digital world and strive to be transparent about our data practices. Our user-centric approach ensures that you remain in control of your personal data at all times.

Data Collection & Usage

We collect data to improve our services and enhance your Xelf experience. This includes data you provide us, such as your email, and data we collect when you use our services, like usage patterns. We may also gather information from cookies to personalize content and provide features tailored to your preferences. Our primary goal in collecting this data is to provide a streamlined and customized user experience.

Data Protection

We implement rigorous security measures to safeguard your data. Your information is stored securely, and we routinely audit and refine our security practices. Our infrastructure is designed to prevent unauthorized access, and we use advanced encryption techniques to ensure your data remains confidential. Rest assured, protecting your privacy is at the core of everything we do.

Your Rights & Choices

You have control over your personal data. You can access, update, or delete your data at any time. We're committed to ensuring you can exercise your data rights. We believe in empowering our users, which means you can also opt-out of certain data collection practices or customize your privacy settings as you see fit.

GDPR Compliance

GDPR Compliance and Use of Email for Marketing

At Xelf.ai, we are committed to full compliance with the General Data Protection Regulation (GDPR), which includes ensuring clear and explicit consent for how personal data, especially email addresses, are used.

Consent for Email Marketing

As part of our commitment to your privacy, we want to explicitly inform you that by accepting this Privacy Policy, you are consenting to the use of your email address for receiving our newsletters and promotional materials. These communications will include updates, offers, and information about our services that we believe may be of interest to you.

Opt-In for Marketing Communications

To align with GDPR standards, we provide a clear and affirmative opt-in choice for our users. You will have the option to subscribe to our newsletters and promotional emails either at the point of providing your email address or through a separate explicit consent mechanism.

Your Rights Under GDPR

In accordance with GDPR, you have the right to withdraw your consent at any time. You can unsubscribe from our marketing communications by following the unsubscribe link in any such email, or by contacting us directly at hello@xelf.ai. Additionally, you retain the right to access, rectify, erase, or restrict the processing of your personal data.

Transparency and Control

We believe in empowering our users and maintaining transparency about how personal data is used. Our privacy settings allow you to control whether you receive marketing communications from us. You can adjust these settings at any time to suit your preferences.

Data Retention

We retain your data for a specific period based on the purpose for which it was collected. After this period, your data will be securely deleted or anonymized.

Data Sharing

We may share your data with trusted third parties for specific purposes, such as analytics or advertising. We ensure that these third parties adhere to strict data protection standards.

Updates to the Policy

This Privacy Policy may be updated periodically to reflect changes in our data practices. We will notify you of any significant changes via email or through our website.

Contact Us

If you have questions about our Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact us at hello@xelf.ai. We are always eager to address any concerns, provide clarity on our policies, and assist you with your privacy-related requests. We value our user community and aim to build and maintain a relationship of trust and transparency.