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Terms of Service



Introduction: These Terms of Use for all Users govern your use of Xelf and your agreement with us. They apply to every individual, regardless of their role or purpose on the platform, ensuring a consistent and uniform experience for all.

At Xelf, we prioritize clarity, transparency, and trust. By using our platform, you're agreeing to respect our guidelines, values, and the community we've built. Every interaction on Xelf, be it with the AI personas or other users, should be based on mutual respect and understanding.

We reserve the right to modify these terms as our platform evolves, always aiming to maintain a safe and enriching environment for our users.

Terms of Use for Subscribers

Subscribers are those who access Xelf primarily to interact with the AI personas created by our esteemed creators. As a subscriber, you have a unique opportunity to connect with these digital entities, gaining insights, entertainment, or even education from them.

While subscribers might be referred to differently across platforms, at Xelf, we value each subscriber's commitment to engaging genuinely and responsibly. Your feedback, interactions, and subscriptions help support creators and fuel the innovations we bring to the platform.

It's essential to understand that while these AI personas might mimic real personalities, they are digital entities. Any interaction should be grounded in this understanding. Subscribers are also expected to uphold community guidelines, ensuring Xelf remains a positive space for everyone.

Terms of Use for Creators

Creators are the lifeblood of Xelf. As a creator, you bring unique narratives and stories, breathing life into AI personas. We're committed to offering you a platform that respects your creativity while ensuring a safe environment for all users.

Your role is to craft compelling AI personas that can interact with subscribers. As a creator, you're responsible for the content you feed into the AI, ensuring it aligns with our community guidelines and terms of use.

Xelf provides tools and resources to aid in your creation process. However, monetization, copyright, and other rights related to your AI persona should be clear and transparent. Misrepresentation or misleading subscribers can lead to penalties or account termination.

Acceptable Use Policy

Xelf is a community built on trust, respect, and mutual appreciation. Our Acceptable Use Policy is designed to ensure that every interaction on our platform is positive and constructive.

All users, whether creators or subscribers, are expected to refrain from posting harmful, offensive, or misleading content. Harassment, hate speech, or any form of discrimination is strictly prohibited.

Additionally, any attempts to hack, disrupt, or misuse the platform and its resources will be met with immediate action, which may include legal measures.

Complaints Policy

We value feedback from our community. If you have concerns or complaints about any aspect of Xelf, be it related to AI personas, user interactions, or platform features, we're here to listen.

To lodge a complaint, reach out to our dedicated team with detailed information about your concern. We commit to addressing each complaint seriously, ensuring a fair and timely resolution.

AI Disclaimer and User Expectations

Xelf’s AI personas are cutting-edge and experimental. While we strive to make them as accurate and engaging as possible, they are based on algorithms and data, and can occasionally produce unexpected or unconventional responses.

Users should approach interactions with AI personas with an understanding that they are not communicating with a real human being, and sometimes the AI might not fully grasp or might misinterpret the context or nuances of a conversation. As such, any advice, information, or response from an AI persona should be taken with caution and not be considered as professional or personal advice.

We encourage users to enjoy the unique experience that Xelf offers, but to always apply their own judgment and discretion when interpreting AI responses. If the AI produces content that is concerning, inappropriate, or unexpected, please report it to our team. This not only helps us improve the AI but ensures the platform remains safe and respectful for all users.

Furthermore, users should not base any significant personal, professional, or financial decisions solely on interactions with the AI. Xelf will not be held responsible for interpretations or actions taken by users based on AI interactions.

Payment and Refunds

All payments on Xelf, whether monthly or yearly subscriptions, are processed securely through our third-party payment provider, Stripe. Your payment details are not stored on our servers and are managed by Stripe in accordance with their security protocols.

Subscribers can choose between monthly or yearly subscription plans. Your subscription will automatically renew at the end of each billing cycle unless you choose to cancel it. To ensure uninterrupted service, please make sure to keep your payment information up to date.

You have the right to cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing cycle. We do not offer prorated refunds for cancellations made before the end of the billing cycle. Once a payment has been made, it is final and non-refundable.

We strive to provide a valuable service, but we understand that sometimes it might not be the right fit for everyone. If you have concerns or feedback, please reach out to our support team. While we don't offer refunds, your feedback is crucial for our continuous improvement.

Age Limitation

Xelf is designed for users who are at least 18 years of age. We do not permit individuals under 18 years old to register for or use our services. By accessing or using Xelf, you represent and warrant that you are 18 or older.

If we become aware that a user is under 18 and has provided us with personal information or created an account, we will take steps to remove such information and terminate the user's account. If you become aware of any user below the age of 18, please contact our support team immediately.

We prioritize the safety and well-being of all our users, and setting this age limit ensures that our platform remains appropriate, safe, and compliant with relevant regulations.

Platform to Business Regulation Terms

Xelf strives for transparency and fairness in all our dealings, especially when it comes to our relationship with creators and other businesses that use our platform.

We adhere to strict regulations to ensure that businesses have clear insights into our terms, the data we collect, and how we use it. We're committed to creating a level playing field, where businesses, big or small, can thrive and benefit from our platform.

Any changes to our platform that might affect businesses will be communicated transparently, ensuring that you're always in the know and can make informed decisions.

Service Availability

While we strive to provide Xelf consistently and without interruption, we cannot guarantee that our platform will always be available or free from technical issues. There may be instances of downtimes, either planned (for maintenance) or unplanned (due to unforeseen server issues or external factors).

We will make every effort to minimize service disruptions and to notify our users of any planned maintenance that might affect accessibility. However, we reserve the right to suspend or restrict access to some or all parts of Xelf for operational or business reasons without prior notice.

We appreciate your understanding and patience during these times. If you encounter any issues, please contact our support team for assistance.

Intellectual Property

All content, features, and functionality on Xelf, including but not limited to software, graphics, text, and logos, are the intellectual property of Xelf or our partners. They are protected by international copyright, trademark, patent, and other intellectual property rights and laws.

Creators retain the rights to their individual AI personas and any content they generate. However, by using Xelf, creators grant us a limited license to use, reproduce, distribute, and display the AI personas and their content for the purpose of providing and promoting the Xelf platform.

Unauthorized use or reproduction of any content on Xelf is strictly prohibited and may result in legal action. If you wish to use any part of Xelf's content or functionality for purposes not expressly permitted in these terms, please contact us for permission.

Limitation of Liability

Xelf, its affiliates, partners, and licensors shall not be liable to you or any third party for any indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from (i) your use or inability to use the platform; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our platform; (iv) any bugs, viruses, trojan horses, or similar that may be transmitted to or through our platform; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available through the platform; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction and whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Xelf has been advised of the possibility of such damage.

We make no representations or warranties about the accuracy or completeness of the platform's content or the content of any sites linked to this platform and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our platform; (iii) any unauthorized access to or use of our servers and/or any personal information and/or financial information stored therein.

Zero Tolerance Policy for Harmful AI Creations

Xelf maintains a strict zero-tolerance policy towards the creation, propagation, or usage of AI models that promote or simulate suicidal tendencies, impersonate minors, engage in hate speech, or any other form of malicious or harmful behavior. Users found engaging in such activities will have their content removed immediately. Furthermore, Xelf reserves the right to suspend or permanently ban such users without any prior notice or explanation. By using our platform, you hereby acknowledge and agree to comply with this policy and understand the ramifications for any violations.